Please note that this alpha playbook is no longer being updated, and is left here purely as an archive.

A how to guide and resource repository drawn from successful practices which when consistently followed will standardise the Birmingham approach to delivering effective digital services

In Birmingham City Council we’ve moved to a modern way of delivering digital products; whether you’re a service area manager wanting to commission a new tool to help you run your service, a member of IT&D staff who will be tasked with making or designing a product, or a delivery manager having to create a new product for service area, the aim of this guide is to help you have all the tools and information you need to be able to do the job.